IRB

Store Policy

We at Infinite Realms Bookstore want to provide you with a fun and unique reading experience. If you have any questions we are more than happy to help. Our contact information can be found at the bottom of every page. In addition, you can send us an email at branchingrealities@yahoo.com. We do our best to answer every email in a timely matter.

Privacy & Safety

We take your privacy very seriously. We use a third-party banking to verify payment so that your credit/debit card numbers are never accessible by us or anyone we work with. Orders placed through the site are only accessed by the person who actually puts together and mails out your books, meaning your private information is always protected.

Returns and Exchanges

Returns of physical books are accepted by mail within the first thirty days of receiving your items. We are not responsible for return shipping costs. The cost of the item(s) will be refunded by the same method it was purchased with within two weeks, provided the item(s) are not damaged.

If you wish to exchange the book, the policy above stands. In addition, please indicate the book you wish to exchange your return for. Any difference in price will either need to be included with the returned book or will be refunded in the form of a check to be sent along with the new book.

Returns and exchanges are not accepted for audio or digital books. However, if you've accidentally purchased the wrong format for your device, send us an email at branchingrealities@yahoo.com and we will do our best to help.

Shipping and Receiving

Orders are shipped once payment has been received.

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Our standard shipping does not include insurance. If you are wanting it, though, simply select the Priority Shipping option at checkout.

Wholesale Inquiries

If you're another retailer looking to purchase wholesale, we are more than happy to work with you. Simply send us an email at branchingrealities@yahoo.com and we can work out the details. Wholesales do get a significant discount on large orders but it is something to be discussed.

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

Customer Care

Infinite Realms Bookstore

&

Branching Realities Independent Publishing

P. O. Box 123

Nevada, Iowa 50201

515-357-8910

Contact Hours 8am-5pm CST

Monday-Friday

Text messages welcome!

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